Kawasaki India Launches Mobile App

Called the IKM Connect, the app will let Kawasaki owners avail multiple after-sales services

In a bid to strengthen its after-sales services, Kawasaki India has launched a mobile application called the IKM connect, available exclusively for Kawasaki owners at the moment.

Through the app customers will be able to avail various after-sales services such as scheduling a service for their bike, purchasing spare parts, maintenance of service history and also get notifications when service camps are held by Kawasaki’s mobile vans.

To access the IKM app, a one time registration is required. If you face any issues with the registration procedure, you can approach the nearest Kawasaki dealership. As of now, IKM connect is only available for android users, but will soon be rolled out for iOS as well. Here’s the official release from the bikemaker:

Press Release –

India Kawasaki Motors, one of the leading brands in premium two-wheeler in India, announces a launch of its own mobile app. The name of the newly launched mobile app is IKM Connect and at the moment it is launched exclusively for Kawasaki’s existing customers only.

The IKM Connect will enable Kawasaki’s customers to avail some key services at their fingertips. For instance, a customer can schedule service of his/her Kawasaki motorcycle by using the app. Through the app now customer can keep a track of past services under the Service Health tab. Besides, customer will also be able to see service camp dates which is operated by Kawasaki’s mobile service van.

On the lunch of IKM Connect, Mr. Yutaka Yamashita, Managing Director of India Kawasaki Motors, said “Digital is the way forward. With IKM Connect, I hope that our customers will have easy access to service bookings, event information, spare parts etc.”

Further states Mr. Yamashita” One of the most attractive features of IKM Connect is the accessories section in which customers will see genuine Kawasaki apparels, merchandise and vehicle accessories which are used in the international market. I am sure, our passionate customers will be fascinated to surf through our accessories section.”

For accessing IKM Connect customers will need to perform one time registration. If customers are unable to register, then they can contact nearest dealerships. At the moment IKM Connect is available only for android users and soon it will be available for iOS users too.

The after sales service will be boosted even further with IKM Connect and already in operations total 30 dealerships and 12 mobile service vans.