Depressed, bad service centre
It costed me around Rs. 1,60,000 for new Yamaha R15 V3 (on-road). It was told that 2 years or 15 services are free. I bought this bike on 24 Jan 2019 and I got the first service done on time (Feb 20th) but I was asked to pay Rs. 623. Today, I went for the second service on (2nd July) and the service centre team says my free service period has exceeded and I have to pay another Rs. 900 for the second service. Can you please tell me what kind of free service you are providing to your customers and what all it includes. I have another request to you that kindly place somebody who is able to use the computer system or to check your vehicle service records history properly and avoid asking the customer to show the old service invoices and unwanted papers which belongs to customers.