Just Awesome

Just Awesome

It is a stunning bike, I have traveled near about 1000 kms off road & 20000 kms on road, there was zero down time I faced. I did off road in all seasons. Specially I feel great in rainy season when people look at my bike while pushing their bikes which which were damaged due by rain water filled up in silencer. People don't believe that its a Indian bike.

There are 2 major problems, first is when you travelling through ghat section having heavy passenger with you & you feel load on your rear break paddle. Second problem is you have to set up cover before front Tyre in rainy season, if you forget set it you need to carry additional clothes with you.
I have hero impulse 2012 model. I am struggling a lot since last couple of months to get the original spare parts of this mode. As the chain kit needs to get replaced, due to this I am unable to use my bike further. Dissatisfactory response and inefficiency of dealer compelled me to contact the Hero company.

I registered the complaint at Hero customer service to provide the chain kit, but no end results since couple of weeks. Every time these people gave timeline of 48 working hours which is ticking on since weeks. It is the liability of the company to make the spare parts available on time in market once the product is rolled out. I am highly dissatisfied with this negligence from the company side.

I have paid a huge amount of money as a price.Should I put my bike in scrap.