The worst experiences I had after buying Hero Electric
The worst experiences I had after buying Hero Electric
This is the first time I am writing an online review about a product since. I had the worst of experiences using this scooter. I bought this bike in March 2021, and thought that the Hero brand name and their years of experience in building bikes would have taken care of all minute issues. But I was wrong here. From performance to dashboard and finally even to the side stand were mediocre to the best. I summarise below some of the issues I faced with this bike :
1) The worst of the experience is that the chassis of the bike got broken within 4 months of purchase and my bike is currently back with the dealer for the past one week. They claim that they are getting a new chassis from the manufacturer and will provide me the repaired bike in another weeks time. I mean have you heard of a bike chassis getting broken after just 4 months and 2500 kms of driving ?
2) The dashboard of the bike is not up to mark and only once flashes the total kilometres completed when turned on. After then it is only the trip odometer which is visible
3) When ever the ignition is turned off / on, there is a loud beep from the bike which is audible more than 50 meters far away, which is very annoying
4) The side stand is of very inferior quality and the bike falls down when you try to alight from the bike. You have to get down very slowly balancing the bike and yourself when getting down even if the side stand is extended
5) The battery indicator never shows the correct battery status. When riding, the indicator suddenly shows empty and then again shows full and keeps yo-yo-ing all the time. I could never know when the battery was was empty and got to know only when the bike came to a stand still
6) The charger also does'nt have good status indicator. Once after the charger showed fully charged, I got stuck in the middle of the road far from my home when the battery ran out in 5 kms
7) The looks are ok, but the body is of very inferior plastic
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