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Honda Aviator
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DISCONTINUED
Bike Discontinued in Mar, 2020

Rename it Predator!

Rename it Predator!

Here begins an outright horrendous account of the Aviator purchase. I ordered a white Aviator with disc brakes from My Wings (hereon, we will call them Sly Things) Honda in Kothrud, Pune. After many attempts, I had a delivey committed to me for Christmas Eve, Dec 24th. They did not bother to remind me, but upon calling them Sly Things said that I will get it the next day. After visiting their showroom twice (on Christmas Day) and wild stories of broken down container trucks, yard-is-far and all of that, I pressed that I would cancel if not given. I got a non-dusted, grunt-firing, loose-braking piece at 9 pm in the night.

I soon discovered that the PDI (pre-delivery inspection) was also not done, but more on that ahead in this story.

Oh! And did I forgot to mention that the vehicle was with a temporary number on a red strip stuck on the body. There was no safety helmet and teflon coating for one-two more days as 'the accessorry vendor sat in the other store'! Sly Things did not bother to do anything about the registration by 27th or the 29th, both the times that I visited the showroom. I did not have as much as the final invoice or receipt, leave alone the RC or the service book. Then came the final blow. The grunting firing got more grizzly and the back wheel started wobbling. The vehicle - without a proper PDI and registration - could be dangerous now.

I walked into the showroom and service location at 9 am on Jan 2, 2015. After some song and dance, their service engineer admitted to these errors in the bike. Sly Things said they will 'correct' it by afternoon and give it back. I refused saying that new bikes are not meant for 'correction'. I left back the bike (which, in lack of any registration, is not technically mine - anyways!). They called and asked me to take away the bike in the evening. As of now, it lies there and I await a refund (no, not even a replacement!). How can a new bike need a half-day servicing? Either, the piece is faulty or the PDI was not done and maybe the oil levels were not checked. Who cares anyway!

Now the climax. On 26th Dec, I called Honda Customer Care and registered a complain about no PDI and other delivery plus accessory hitches. They did not contact the dealer or bother to take notice. On 2nd Jan, I called them again and they said that the 'concerned department who looks into this was on leave from the 27th to the 1st' and thus my concerns could not be addressed. One can track my complaint number Q224058 and pull out the recording of this call (do they have those systems?!). As I sit here with all my money paid cash down and no vehicle with me, I wonder just one thing. When you begin selling your bikes like hot cakes, you cheat people with sub-standard products and stop caring for their concerns - when they painfully get them to your notice. As you only grow fat on profits! And with thug dealers, you have the goons to carry on this activity in a consumer uunfriendly country like India.

Is Honda originally Chinese?!

By smile2wide
On: Jan 02, 2015 | 2289 Views

Honda Aviator User Reviews

4.0/5
Based on102 User Reviews
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